Ask at a sensible point in the relationship
A finished job and a resolved customer conversation can provide a natural opportunity to explain how a referral works. Keep the request brief and specific to the service you provide.
A customer can share your public contact or website link so the referred person chooses to contact you. Do not treat a friend's details as automatic permission for marketing messages.
Keep the terms plain
If the business uses a reward, the eligibility, timing and conditions need an approved written policy. Chariot does not invent an incentive or promise that a program will produce a particular number of customers.
Referral requests and review requests are separate. A public review should reflect a customer's experience without being tied to a required referral or a favorable rating.
Track introductions without overstating results
Record the source when a person contacts you, then follow the same inquiry and estimate process. Distinguish an introduction, a qualified inquiry and an accepted job.
The Booked Job System includes referral and return-customer campaign capability within the agreed setup. Content, audience permission and sending behavior need review before a campaign runs.
